CoTrainer Help Center — Full Workflow Guide
Getting Started

How CoTrainer Works

CoTrainer gives you the workflow of a performance consultant in your pocket. It doesn’t jump to solutions — it helps you understand the problem first, then builds a complete consulting package around what you find.

Navigating the app

The bottom navigation bar has six tabs. Start at DIAGNOSE every time — it’s always home base.

  • DIAGNOSE — run a Quick Diagnosis or Guided Discovery. Tap the Guide button (top right) to see the full workflow diagram.
  • SAVED — all your diagnoses, projects, briefs, and cadences. Return here to continue any engagement.
  • ENVIRON — six BEM-cell environmental intervention flows for when the diagnosis finds a non-training cause.
  • BUILD — eight training asset builders: Job Aid, Microlearning, Scenario, Needs Analysis, Observation Checklist, Course Blueprint, Kirkpatrick Evaluation, Training Calendar.
  • GLOSSARY — 99 plain-language definitions with workplace examples for every concept in the app.
  • PROFILE — spark balance, plan status, and option to replay onboarding.
💡Tap the Guide button on the Diagnose screen at any time to see the complete workflow diagram — every step from first diagnosis through to completed build.

Sparks — your usage currency

CoTrainer uses sparks instead of a feature paywall. Every AI action costs sparks:

  • Quick Diagnosis ⚡ 1
  • Training Builder draft ⚡ 1
  • Environmental (BEM) flow ⚡ 1
  • Add More Context / Redraft ⚡ 1
  • Leadership Brief ⚡ 2
  • Guided Discovery with Morgan ⚡ 3

Free: 8 sparks Day 1, then 5 per day. Pro: 200 sparks/month at $5.99/month or $49.99/year.

The four-stage workflow

1. Diagnose 2. Generate Brief 3. Create Cadence 4. Build Save to Project

Every engagement starts with a diagnosis. The diagnosis drives the brief. The brief’s Role Analysis tab produces the cadence. The cadence tells you what to build first. Everything stays organized in a named project.

Diagnosis

Quick Diagnosis

Five structured questions grounded in Gilbert’s Behavior Engineering Model. Takes about 3 minutes. Produces a root-cause analysis, confidence score, and build plan. ⚡ 1 spark

When to use

Choose Quick Diagnosis when you have a reasonably clear picture of the situation — you know what people should be doing and what’s going wrong. If the problem is still fuzzy, try Guided Discovery instead.

Step 1Tap Quick Diagnosis from the DIAGNOSE tab

From the DIAGNOSE tab (bottom left), tap the dark green Quick Diagnosis card.

CoTrainer home screen
The DIAGNOSE tab is always home base — start every engagement here.

Quick Diagnosis (teal) for structured, fast input. Guided Discovery (navy) for messy, unclear situations.

Tap Guide top right for the full workflow diagram. Your past diagnoses appear below the two cards.

Step 2Answer the five questions honestly

Write in plain language — conversational and specific beats formal and vague. CoTrainer handles the analysis.

  1. What’s the performance gap? What should people be doing vs. what are they actually doing?
  2. What do people know? Do they have the knowledge and skills to perform?
  3. What does the environment support? Clear expectations, tools, resources, feedback?
  4. What are the consequences? What happens when people perform well — or poorly?
  5. What’s your confidence level? How much do you actually know vs. what’s still assumed?
💡Write it like you’re describing the situation to a trusted colleague over coffee. No jargon needed.

Step 3Review your diagnosis and save to a project

CoTrainer generates a root-cause analysis, confidence score, and recommended build plan. See Reading Your Diagnosis for a full breakdown, then save to a project to start building.

Diagnosis

Guided Discovery with Morgan

A conversational diagnosis where Morgan — CoTrainer’s AI performance guide — interviews you through the problem until the real cause becomes clear. Grounded in Schein’s Humble Inquiry, Motivational Interviewing, Systems Thinking, and Appreciative Inquiry. ⚡ 3 sparks

When to use

Choose Guided Discovery when the situation is still fuzzy, you’re not sure whether it’s a training issue or something environmental, you’ve run a Quick Diagnosis but the answers felt shallow, or you want the depth of an external consultant without the cost.

Step 1Tap Guided Discovery from the DIAGNOSE tab

Tap the dark navy Guided Discovery card. Subtitle reads Conversational · ~10–15 minutes.

Step 2Describe the mess in your own words

Morgan opens with: “Tell me what’s going on, in your own words. Don’t worry about organizing it — just describe the situation as it actually feels right now.”

Guided Discovery with Morgan
Morgan’s opening invites a raw, unorganized description.

The less polished your first message, the better — Morgan is designed for problems you haven’t figured out yet.

Type in the box at the bottom and tap the green send button.
💡Morgan is grounded in Humble Inquiry — it won’t assume it already knows the answer. Let the conversation go where it wants to go. That’s often where the real cause lives.

Step 3Answer Morgan’s follow-up questions

Morgan asks what a skilled performance consultant would ask — what people are doing instead, what the environment enables or prevents, what happens when things go right or wrong, what you still don’t know. “I’m not sure” is a legitimate and useful answer.

Step 4Review and save the diagnosis

When Morgan has enough to work with, it produces the same structured output as Quick Diagnosis. Save to a project to continue. If the conversation surfaced something new, add more context to sharpen the picture further.

Diagnosis

Reading Your Diagnosis

After running a Quick Diagnosis or Guided Discovery, CoTrainer produces a structured output page. Here’s what every section means and what to do with it.

Section 1The Diagnostic Confidence Score

The circle at the top shows a number 1–100. This is how much evidence supports the analysis based on what you’ve shared so far.

Top of diagnosis — confidence score and environmental cause detected
Confidence 42 — Low: stakeholder validation required before acting.

The amber “Environmental cause detected” banner flags that the root cause is outside the individual — fixing training alone won’t solve it.

Below the score, three expandable rows show what’s High confidence ✓, Needs validation ⚠, and still Assumed ✗. Tap each to expand.
  • 70–100: High confidence — enough to act on
  • 40–69: Medium — validate key assumptions before presenting to leadership
  • Below 40: Low — run the Stakeholder Interview Guide before committing resources
💡A low score isn’t a failure — it’s useful information. It tells you exactly what to go find out before spending resources on the wrong solution.

Section 2The diagnosis output sections

Scroll below the confidence score to see the full diagnosis in plain language. Key sections: Problem Overview, Current Symptoms, Root Cause Analysis (which BEM cells are implicated), and What To Do Next — four action cards with recommended first steps.

Section 3Bottom of the diagnosis — action buttons

Bottom of diagnosis with action buttons
At the bottom you’ll find three buttons:

Start Building → — jump straight to the recommended first builder.

Generate Leadership Brief — the recommended Step 1. Produces all 4 consulting documents. ⚡ 2

Add More Context — use when you have new information from interviews or observation. Sharpens the confidence score. ⚡ 1

Scroll further to find Re-run Diagnosis for a fresh pass with updated inputs.
ℹ️The diagnosis always ends with “This is based on what you’ve shared so far.” CoTrainer is intentionally humble — more context always produces better output.
Diagnosis

Adding Context & Re-diagnosing

A diagnosis gets better as you learn more. CoTrainer gives you three ways to sharpen it — each suited to a different situation.

Option AAdd More Context to the existing diagnosis

After stakeholder interviews or on-the-ground observation, tap Add More Context at the bottom of the diagnosis screen. ⚡ 1 spark Describe what you learned — CoTrainer re-analyzes and updates the confidence score and findings. Use this when you have new information that changes specific assumptions, not the whole picture.

Option BRe-run the diagnosis with updated information

Tap Re-run Diagnosis (below the action buttons) or return to the DIAGNOSE tab and start fresh — this time with everything you now know baked into your answers. Save the new diagnosis to the same project. Both live side by side so you can see how the analysis evolved.

Option CGenerate a new brief with a different advisor voice

From the same diagnosis, generate a second Leadership Brief using a different advisor voice. Same diagnosis — completely different framing, priorities, and recommendations. Useful when presenting to different audiences or when you want a second analytical opinion on the interventions.

💡Running the same situation through The Behaviorist and then The Systems Thinker is one of the highest-value things you can do in CoTrainer. Two completely different consulting perspectives — which one lands depends entirely on your audience.
Leadership Brief

Choosing an Advisor

Before generating a Leadership Brief, CoTrainer asks which advisor voice to use. This is one of the most important choices in the app — the same diagnosis produces a fundamentally different brief depending on which learning science lens you choose.

Why it matters

A Behaviorist brief leads with observable performance standards and reinforcement architecture. A Systems Thinker brief leads with Level 4 business outcomes and the LTEM transfer chain. A Rapid Builder brief treats everything as Version 1.0 and optimizes for speed. None is wrong — they serve different problems, audiences, and organizational cultures.

Advisor selection screen showing all 6 advisors
The advisor selection screen shows all six voices with their theoretical foundations.

Take a moment to read each description — it’s worth choosing deliberately rather than defaulting to the first option.

Free voices are available on all plans. Pro voices require a Pro subscription.

Free advisor voices

The Behaviorist

Free

Skinner · Watson · Mager performance objectives. Leads with observable behavior change and reinforcement architecture. Best for: clear skill gaps, frontline performance, measurable behavior targets.

The Cognitivist

Free

Gagné’s 9 Events · ARCS Model · Sweller cognitive load. Best for: complex knowledge work, instruction that isn’t sticking, learning design challenges.

The Constructivist

Free

Vygotsky · Kolb experiential cycle · Situated cognition. Best for: judgment-based gaps, experiential learning, messy real-world performance contexts.

Pro advisor voices

The Systems Thinker

Pro

Kirkpatrick 4 Levels · LTEM Thalheimer · Gilbert’s BEM. Backward design from Level 4 outcomes. Best for: executive audiences, strategic briefs, when business impact must be the headline.

The Rapid Builder

Pro

SAM Model (Allen) · Rapid prototyping · Minimum Viable Training. Every output is Version 1.0. Best for: fast-moving orgs, when speed of validation matters more than completeness.

The Social Modeler

Pro

Social Cognitive Theory · Bandura · triadic reciprocal causality. Best for: culture gaps, confidence and motivation issues, social performance problems.

Using multiple advisors on the same problem

This is one of the most powerful features in CoTrainer and the one most users miss. Generate a brief with The Systems Thinker for your executive director — it leads with Level 4 language they’ll recognize. Generate a second with The Behaviorist for your training team — they can act on it immediately. Use The Rapid Builder when leadership wants something by Friday.

Both briefs live in the same project. You’re not choosing one truth — you’re choosing which lens serves which conversation.

Leadership Brief

The 4 Brief Tabs

Four professional consulting documents generated in parallel from your diagnosis. Takes 60–90 seconds. Each tab serves a different audience and a different purpose. ⚡ 2 sparks

Leadership Brief with 4 tabs
The 4 tabs (📋 🎤 🎯 👔) switch between the four documents. The advisor voice badge at the top shows which framing was used.

The confidence score and findings carry over from the diagnosis. Tap Copy (top right) to copy the full brief to your clipboard.

Tab 1📋 Executive Summary

A leadership-ready narrative analysis structured for executives and senior managers. Includes: problem overview, current symptoms, root cause findings, environmental factors, recommended actions, risks of inaction, and a confidence note. The advisor voice shapes the language and priorities throughout.

Tab 2🎤 Stakeholder Interview Guide

Diagnosis-specific questions for four stakeholder groups: executives, managers, performers, and SMEs. Each question is tailored to validate or challenge the specific assumptions in your diagnosis. Also includes a checkable evidence request list and the key assumptions needing validation before committing resources.

💡Use this tab before acting on a low-confidence diagnosis. Run 3–5 interviews, then add the context back to raise the confidence score.

Tab 3🎯 Intervention Scorecard

All 24 performance interventions from Stolovitch & Keeps’ Training Ain’t Performance scored 1–5 for your specific situation. The top 5 include concrete “What To Do” implementation actions — not generic advice. Training only scores 4–5 when a genuine knowledge gap is confirmed.

Tab 4👔 Role Analysis + Consulting Cadence

Six performance consultant roles (Performance Analyst, Instructional Designer, Change Manager, Project Manager, Evaluator, Performance Consultant) allocated as percentages for your situation — with situation-specific task lists and sequence-of-work guidance.

This is also where you create the Consulting Cadence. Scroll to the bottom of this tab to find the button. See Consulting Cadence for the full guide.

Leadership Brief

Consulting Cadence

The Consulting Cadence takes the Role Analysis percentages from Tab 4 and turns them into a concrete week-by-week accountability plan — who does what, in what sequence, with which team member responsible.

What it produces

A role analysis saying “40% Performance Analyst” is abstract. The cadence turns that into “Weeks 1–2: conduct stakeholder interviews, document current state, map BEM findings to specific environmental conditions.” Concrete and sequenced.

💡Especially valuable when leadership asks “so what happens next week?” — a defensible, structured answer grounded in role analysis, not improvised.

Step 1Open Tab 4 of the Leadership Brief

The Consulting Cadence is only accessible from the 👔 Role Analysis tab (Tab 4). Open your brief from the Saved tab or project, tap the 👔 tab, and scroll to the bottom.

Role Analysis tab showing Create Consulting Cadence button
Tab 4 of the Leadership Brief — scroll to the very bottom to find the Create Consulting Cadence button.

The Theoretical Note above it explains why the advisor’s lens weighted the roles the way it did — useful context before creating the cadence.
⚠️The Consulting Cadence button only appears at the bottom of the 👔 tab (Tab 4) inside a Leadership Brief. If you can’t find it, make sure you’re in the brief screen — not the diagnosis — and on the last tab.

Step 2Generate and review the week-by-week plan

Consulting Cadence view
The Consulting Cadence shows a Role Balance summary at the top, then a Check-In Plan with week-by-week milestones (W1, W2, W3…).

Each week card shows the primary role that week, the specific task, and the team member best suited to lead it.

Status starts as Pending — tap each week to mark progress.

Step 3Save and revisit

Tap Save Cadence. It appears in the Saved tab linked to the brief it came from, with created date and last-opened timestamp. From your project view, saved cadences appear alongside briefs and builds.

Projects & Building

Saving to a Project

Projects are how CoTrainer keeps everything organized. When you save a diagnosis to a project, CoTrainer auto-populates a Build Plan — a sequenced checklist of every recommended deliverable. This is how a diagnosis becomes action.

Step 1Name and save your project

After running a diagnosis, save it and give the project a specific name that identifies the situation: “VGAL volunteer onboarding gap” or “Q3 new system adoption — ops team.”

💡Name the project for the performance problem, not the assumed solution. “Volunteer onboarding gap” keeps you focused on the actual issue rather than a predetermined answer.

Step 2Review your auto-populated Build Plan

Project build plan
The Build Plan auto-populates from your diagnosis — 7 items here, 1 done (Standards & Feedback).

The progress bar updates as you check items off. The Leadership Brief is always inserted as the first item.

Tap the ⋮ menu on any item to open, view, move, or remove it.

Step 3Use the primary action button

The large green button at the bottom always points to the current highest-priority uncompleted item: “Start Building: Standards & Feedback →” Tap it to jump straight to the right builder without hunting through menus.

Step 4Keep it current — projects are living documents

Saved project with notes and cadence
Projects accumulate everything — multiple diagnoses, briefs from different advisor voices, the consulting cadence, and notes.

Use the Project Notes field to record what you learned in interviews, decisions made, and what’s still unresolved.

The Consulting Cadence section shows the cadence linked to this project with check-in progress. Tap Open Cadence to review the week-by-week plan.

Tap + Add Item to add new deliverables as the engagement evolves.

As you gather stakeholder interview data, run new diagnoses, and generate additional briefs with different advisor voices, everything flows into the same project. This is what a real consulting engagement looks like over time.

Projects & Building

Your First Build

CoTrainer has 8 training asset builders in the BUILD tab. Each one pre-fills context from your diagnosis automatically — you’re not starting from scratch. ⚡ 1 spark each

The 8 training builders

Job Aid — a reference tool for on-the-job use. Best when people know what to do but need a prompt at the moment of performance.
Microlearning Module — a short, focused unit targeting one specific skill. Best for narrow, clear knowledge gaps.
Training Scenario — a realistic practice situation with decision points. Best when the gap is judgment-based and people need practice, not just knowledge.
Needs Analysis Report — a structured report documenting the gap, causes, and recommended interventions. Best when you need to present findings formally before building.
Observation Checklist — a tool for managers to observe and give structured feedback. Best when the gap involves behavior that needs direct observation to address.
Course Blueprint — a full design document: objectives, modules, activities, assessment plan. Best when the diagnosis confirms a substantial knowledge or skill gap.
Kirkpatrick Evaluation Plan — a four-level strategy for measuring whether the intervention worked. Best used after a Course Blueprint to ensure you’re measuring the right things.
Training Calendar — a scheduled delivery plan for multi-week or multi-session programs.

Step 1Open the highest-priority item

From your project Build Plan, tap the primary action button at the bottom. The diagnosis context pre-loads automatically.

Step 2Review and refine

CoTrainer generates a first draft. Review it critically — does it reflect what you know about the actual situation? Tap Redraft to adjust tone, depth, or emphasis. ⚡ 1 spark

💡Don’t just accept the first draft. The AI has your diagnosis context, but you have the organizational context. A quick redraft note like “make examples more specific to healthcare settings” usually produces something much more usable.

Step 3Check it off and move on

Mark the item complete in the Build Plan. The progress bar updates. The primary action button advances to the next item.

Projects & Building

Environmental Interventions

When the Intervention Scorecard shows environmental factors scoring higher than training, the ENVIRON tab is where you go. These six flows address the BEM cells that training cannot fix.

Why this matters

Gilbert’s Behavior Engineering Model identifies six cells that affect performance — three environmental (Information, Resources, Incentives) and three individual (Knowledge, Capacity, Motivation). Most performance gaps have environmental causes. Training only addresses the Knowledge cell. If your Intervention Scorecard shows Performance Standards or Feedback Systems scoring 4–5, go to ENVIRON before BUILD.

The six environmental flows

Performance Standards — when people don’t know exactly what good performance looks like. Produces clear, observable criteria people can self-assess against.
Feedback Systems — when people aren’t getting useful, timely information about how they’re doing. Designs a feedback loop that closes the gap between performance and awareness.
Resources & Tools — when people have the knowledge and motivation but lack the tools, time, or access to perform. Documents environmental barriers and recommends structural changes.
Incentives & Consequences — when the consequences of performing or not performing aren’t aligned with what the organization wants. Maps the current incentive structure and recommends adjustments.
Knowledge & Skills — when a genuine knowledge or skill gap exists and training is the right answer. Connects back to the BUILD tab assets.
Capacity & Motivation — when people have the skills and environment but individual capacity or motivation is the limiting factor. Produces a support plan.

How to use the ENVIRON tab

Tap ENVIRON in the bottom navigation. If you’ve run a diagnosis, you’ll see an option to pre-fill from your BEM findings. Select the flow matching your highest-scoring intervention from the Scorecard and generate.

Full Walkthrough

End-to-End Walkthrough

This guide follows a real example — a volunteer organization where volunteers complete onboarding but don’t take their first case — through the complete CoTrainer workflow from first diagnosis to first build.

ℹ️This walkthrough covers every major screen. Individual guides for each step are in the sidebar above if you want more detail on any section.

Step 1Open CoTrainer — DIAGNOSE tab, bottom left

Every engagement starts at the DIAGNOSE tab. Tap Guide (top right) to see the full workflow diagram before starting. For this example, choose Guided Discovery — the problem is still ambiguous.

CoTrainer home screen
Start at DIAGNOSE (bottom left) every time. Past diagnoses appear below the two entry cards. Tap any to revisit, or go to the SAVED tab to find them organized by project.

Step 2Describe the situation to Morgan

Type: “Volunteers complete a one-day onboarding but most don’t take their first case for weeks or months. We’ve made training more engaging but it doesn’t seem to help.”

Morgan Guided Discovery
Morgan will ask: what do volunteers say when you ask why they haven’t started? What happens when they do take a case? Is there mentoring or support after training ends? Answer honestly — even “I don’t know” is useful.

Step 3Read your diagnosis — top and bottom

Morgan produces a structured diagnosis. The confidence score tells you how much is confirmed vs. assumed. You’ll likely see a low-to-mid score here — normal for an early diagnosis. Read the Environmental cause banner carefully.

Top of diagnosis

Top: confidence score + environmental flag

Bottom of diagnosis

Bottom: Leadership Brief + Add More Context

Scroll through the full output, then tap Generate Leadership Brief.

Step 4Choose an advisor and generate the Leadership Brief

Select The Systems Thinker for your executive director — it leads with Level 4 business outcomes they’ll immediately recognize. CoTrainer generates all four tabs in parallel (60–90 seconds).

Advisor selection
Choose deliberately. The advisor voice shapes the entire brief — same diagnosis, completely different consulting perspective depending on which lens you pick.

Step 5Review all 4 tabs of the Leadership Brief

Leadership Brief
Read all 4 tabs before acting on anything.

Pay close attention to the 🎯 Intervention Scorecard — if Performance Standards and Feedback score higher than Training, fix the environment first. Building more training before fixing the environment will not work.
  1. 📋 Executive Summary — note what leadership needs to hear
  2. 🎤 Interview Guide — schedule 3–5 stakeholder conversations before acting on low-confidence findings
  3. 🎯 Intervention Scorecard — your build priorities come directly from here
  4. 👔 Role Analysis — understand how to allocate your time before building anything

Step 6Create the Consulting Cadence from Tab 4

Scroll to the bottom of the 👔 Role Analysis tab and tap Create Consulting Cadence. A week-by-week plan based on the role allocation — who does what, in what order, using which team member.

Role Analysis with cadence button

Tab 4: scroll to bottom for Create Consulting Cadence

Generated cadence

The cadence: week-by-week with team member guidance

Step 7Save everything to a project

Save your diagnosis and brief to a named project. CoTrainer auto-populates the Build Plan. The Leadership Brief is always the first item — review and complete it before starting any builds.

Build Plan

Build Plan: auto-populated and sequenced

Saved project

Project view: notes, cadence, full history

Step 8Run stakeholder interviews, then add context

Use the Interview Guide to run 3–5 conversations. Go back to the diagnosis and tap Add More Context — describe what the interviews revealed. The confidence score rises. The analysis sharpens. If the interviews substantially change the picture, re-run the diagnosis with updated inputs and try a different advisor voice.

Step 9Start your first build

Return to the Build Plan and tap the primary action button. If Standards & Feedback scored 5 on the Intervention Scorecard, go to the ENVIRON tab first — not BUILD. Fix the environment before building training. Then work through the Build Plan in order: generate, review, refine, check off, repeat.

💡You just completed what a performance consultant does: diagnose first, validate with stakeholders, score the interventions, choose the right ones, sequence the work, then build. CoTrainer makes that process portable and faster — but the rigor is the same.

Questions? Email jason@blueedgewater.com — we’ll walk you through it.